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Social Media Coaching is designed for small businesses who require a more be-spoke approach to their Social Media marketing rather than attending a generic training course or workshop and don't have the budget to outsource their Social Media Management.  

It's important for a small business to gain a good understanding of how social media works, but more importantly how it can work for their business and how it can generate results.  

The Initial Consultation

Prior to any coaching taking place, an initial consultation takes place in order for me (Nat Reynolds) to gain a good understanding of your organisation and review your current social media activity. This will allow me to establish your needs and requirements and what will be required from the Coaching Sessions. This is a no-obligation, no-cost consultation.   If we're both happy to proceed, the initial consultation is followed up with 3 x 2hr sessions over a 6 month period. 

If you're wondering if a Social Media Coach can work for you, read this blog post by Social Media Today: "10 Reasons Not to Hire a Social Media Coach"


Why choose Nat Reynolds for Social Media Coaching?

I've been working with small and medium-sized businesses across Wales since 2010.  During this time, I've coached and trained hundreds of businesses, therefore giving me a vast amount of experience of different types of businesses.   Each business is different but with many similarities and frustrations on the topic of Social Media. 

You're not alone in feeling that Social Media isn't working for you, or not understanding how to get the best out of it.  Not only am I experienced in the field of Social Media and digital marketing, but I have also spent a number of years prior to this in Business Development & Sales roles, therefore combing my digital, marketing & sales skills I'll be sure to be able to help you.  


Whether you are starting out on your social media journey, or wanting to ensure you're getting the best out of your social media practices, Natalie is most definitely the person to help!

Everything is tailored to your organisation's needs, she's always on hand - and extremely patient! Definitely recommended!

Kim Baker - National Trust Gower

Where do the Social Media Coaching sessions take place?

It is always preferred to carry out the coaching sessions at your business as this gives me the opportunity to get a better feel for your business.  I currently operate in the South & West Wales area, however, any travel more than 20 miles of Swansea may incur additional fees.  

How many people can attend the Social Media Coaching?

The maximum to attend the sessions is 2 and is recommended the same individuals attend the sessions for continuity.   It also allows us to comfortably work around a computer/laptop.  If you have more staff in your business, we can discuss holding a separate session to feedback to the staff how they can contribute towards the management of the social media activity.   Alternatively, a bespoke training session can be developed for your team.  

What is covered in the Social Media Coaching package? 

As each individual and business will have varying knowledge/understanding in the area of Social Media the content of each session will vary. The following is a guideline to what to expect:

Session 1: Strategy/Objectives & Practical – identifying the most appropriate social media platforms, setting goals and strategy. Ensuring that all of your Social media platforms are set up correctly and addressing any immediate practical/technical issues you may have in addition to growing your social media audiences

Session 2: Content & Management - create and begin to apply a content strategy to your social media including implementing tools to assist you with the management of your social media

Session 3: Review - review your activity, analyse your results and make improvements to your social media presence.

What support is provided? 

After each session, you will be sent an email with a summary of the session along with any actions required prior to the next session.  The social media coaching sessions can be quite intense, therefore it's understandable that there will be questions in between the sessions.  I have an 'open door' policy and provide ongoing support via telephone/email/online over the 6 month period as and when required in addition to the face to face sessions.    There may be occasions where more practical assistance is required to assist you with the management of your social media, this may incur additional costs. 


What can I expect to get from the Social Media Coaching sessions?

The ultimate aim will be to work together over the 6 months to start getting results for your business through the effective use of social media.   From experience, those that have had social media coaching they gain a much better understanding and have the confidence to manage their social media internally. 

It's vital that you are able to commit to managing your social media and implementing any actions from the coaching session. 


Recently had a 121 with regards to my social media campaign. Nat was amazing! gave me loads of tips and techniques which has made a marked difference. Nat also helped with my cover video. The advice I was given and have implemented really has produced results! Thank you 😁

Fiona Stephens - Fab Fabrics, Ystrad Mynach

How much does it cost?

A Social Media Coaching Package costs £300.  This includes: 

  • Initial Consultation
  • 3 x 2hr Coaching session within a 6 month period*
  • Unlimited email/telephone support for a 6 month period 

*additional costs may incur if the location is more than 20 miles from Swansea. 


If you're interested in have Social Media Coaching with Nat Reynolds, please get in touch here to arrange a consultation.  In some cases, it may be beneficial for us to have a telephone conversation prior to any meeting.  I look forward to hearing from you! 


Get in touch

I'd love to hear from you and chat all things social media and online marketing!